support

just ask, and we'll step in to help!

WE'RE HERE FOR YOU

All the Support You'll Ever Need

We’ll support you every step of the way and once your site is built, we’ll constantly monitor your website for problems and SEO performance.

Tech Support​

There is no such thing as a stupid question and we're here for you when you need us.

Maintenance

Our fully managed maintenance packages ensure you'll never need to lift a finger!

Monthly Review​

Your website will be checked for optimal performance and SEO every month.

SEO

Want extra help to improve the visibility and ranking of your website? We can do that!

design changes

Changed your mind or have a website that needs updating? We've got you covered.

Growth

Contact us to see how we can work our internet marketing magic on your business.

We Have Great Answers

Ask Us Anything!

In the meantime, Have a look through some of our most common questions. Please get in touch if you need further assistance.

Yes! Anyone can create a website using WordPress, but to create a beautiful, fast and responsive design requires knowledge and experience. We’ve spent years finding out what works and what doesn’t, which is why we only use the best, paid, premium plugins where possible. In addition, before WordPress, our web builds used to take us months and cost a client 10k+ 

Yes! Once a custom web build has been signed off, then you’re free to move your website to any web host you like. If you go for one of our FREE, pre-built options, then you’ll need to go onto a 1 year maintenance package.

Always! Producing regular, great, relevant content with user search intent will always improve your SEO score. Creating a website is just the beginning when it comes to ranking with major search engines. Fortunately, we know what to do next and will teach you what we’ve learned over the years!

Absolutely… NOT! Anyone who claims they can do this is an internet marketing charlatan! (Or words to that effect!). While we can help improve the visibility and ranking of your website, we cannot guarantee a time frame or even ranking position. There are many factors involved, including how competitive the market is for your keywords and how much time and money you are willing to invest. For some industries, it’s relatively easy, cheap, and quick to rank within the top 3 results of Google! Speak to us if you’d like to learn more.  

If you have a custom web build and then go onto one of our maintenance packages, then you only pay for the month in advance without a contract. If you go for our cheaper pre-designed builds, then you’ll be tied into a 1 year contract. After that, you can cancel at anytime.

You are correct! Hosting can be purchased for just £4 per month, but the widely used adage is correct in this instance… ‘You get what you pay for’!

Your website will be…

• Hosted on the ultra-fast servers using pure RAID10 SSD storage technology.
• Be fully backed up automatically on a daily basis.
• Come with a free SSL certificate.
• Come with a 99.9% Uptime Guarantee.
• Managed through a cPanel account.
• Hosted on a server that’s built for Ultra-Fast WordPress Hosting.
• Have reliable mail deliverability. All your mail will be relayed through a distributed network of IP Addresses. No more blacklist problems! We also scan all inbound and outbound mail for SPAM, with our unique combination of MagicSPAM Pro and SpamAssassin.

We’ll show you how easy it is to drag and drop additional components and change existing text or images on your website. For more complicated changes or to add additional pages, we charge a flat, competitive rate.

During every step of your web build, we’ll give you everything you need for a fast, responsive, beautiful website with all relevant basic SEO in place. Once your website is built, we can be as hands on or hands off as you like. We have support packages available for all budgets. 

Don’t worry, we can transfer your domain to our domain name provider so we can easily manage your site. You’ll still be the legal owner, but we’ll manage it for you.

We work with you at every step of the way and only proceed once each stage of your website is signed off by you. You can preview your website at any time using a link we provide. 

We Strive To Make Our Clients Happy & Relaxed!

Get In Touch and see how cumbria online can make you happy!

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